HOSPITALshowsthedailyactivitiesofalargeurbanhospitalwiththeemphasisontheemergencywardand
outpatientclinics.Thecasesdepictedillustratehowmedicalexpertise,availabilityofresources,
organizationalconsiderations,andthenatureofcommunicationamongthestaffandpatientsaffectthe
deliveryofappropriatehealthcare.
